Privacy Policy

 
As a non-profit organization, we do not sell personal information. We are committed to protecting the privacy of our users and comply with all relevant privacy laws, including the California Consumer Privacy Act (CCPA).
 
California Consumer Privacy Act (CCPA) Compliant Privacy Policy

This privacy policy has been compiled to better serve those concerned with how their ‘Personally Identifiable Information’ (PII) and ‘Personal Information’ (PI), as defined under the California Consumer Privacy Act (CCPA), are used online. PII and PI refer to information that can be used on its own or combined with other information to identify, contact, or locate an individual. Please read our privacy policy carefully to understand how we collect, use, protect, or handle your Personal Information in accordance with our website and CCPA requirements.

What personal information do we collect?

We may collect the following categories of personal information from visitors to our website:
  • Identifiers: such as your name, email address, mailing address, phone number, and pet information.
  • Internet or other network activity: such as browsing history, search history, and interactions with our website.

When do we collect information?

We collect personal information when you:
  • Register on our site, place a “FSC” or Spay/Neuter request, reply to our emails, or fill out a form.
  • Enter information on our website for specific services or requests.

How do we use your information?

We may use your personal information for the following purposes:
  • To personalize responses to your requests or questions. your experience and deliver the type of content or product offerings you are most interested in.
  • To send periodic emails related to your requests, questions or services.
  • To follow up on inquiries (via chat, email, or phone).
 

Information Collected on Our Request Website

For some of our services, like requesting veterinary care, we use a separate site at  https://ssfmobileclinicrequest.org. This site collects some extra details, such as pet information and photos, to help us provide the best care for your pet.
 
When you fill out a request form on  https://ssfmobileclinicrequest.org, your information is collected and used according to its separate privacy statement. We recommend taking a moment to read that privacy statement located on https://ssfmobileclinicrequest.org/ to understand how your personal and pet details are used.
 

Your Rights Under CCPA

If you are a California resident, the CCPA grants you specific rights regarding your personal information, including:
  • The right to know the categories and specific pieces of personal information we collect, use, disclose, and sell (if applicable).
  • The right to delete personal information we have collected about you, subject to certain exceptions.
  • The right to opt-out of the sale of personal information, although we do not currently sell personal information.
  • The right to non-discrimination for exercising any of your privacy rights under the CCPA.

To exercise these rights, please contact us using the information provided at the end of this policy.

How do we protect your information?

We use a variety of security measures to safeguard your personal information:
  • Personal information is stored behind secured networks and accessible only to a limited number of persons who have special access rights and are required to keep the information confidential.
  • Sensitive data such as (PI) and pet information is encrypted using Secure Socket Layer (SSL) technology.
  • We implement security measures when you enter, submit, or access your personal information.

Do we use ‘cookies’?

Yes, we use cookies to:
  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and interactions to improve site experiences.

You can set your browser to notify you when cookies are being sent or to disable cookies. Disabling cookies may affect the functionality of some website features.

Third-party disclosure

We do not sell your personal information. We may share your information with service providers who assist us in operating our website and providing services to you, provided they maintain the confidentiality of the information. We may also release your information if required by law or to protect our rights or others’ safety.

Third-party links

Occasionally, we may offer third-party products or services on our website. These third-party sites have separate privacy policies, and we are not responsible for the content or activities of linked sites.

Google

We comply with Google’s advertising requirements and do not currently enable Google AdSense, but we may do so in the future.
 

California Online Privacy Protection Act (CalOPPA)

Per CalOPPA requirements:
  • Users can visit our site anonymously.
  • We will post any privacy policy changes on this page.
  • Users can change their personal information by contacting us.

Do Not Track signals

We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT mechanism is in place.
 

Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under 13 years old, nor do we collect personal information from children under 13.

CAN-SPAM Act

We collect your email address to:
  • Send information and respond to inquiries.
To comply with the CAN-SPAM Act:
  • We do not use misleading subjects or email addresses.
  • Every promotional email contains an unsubscribe link.
  • For emails sent directly from staff, please reply if you no longer wish to receive future communications, and we will promptly respect your request.

Contacting Us

If you have questions about this privacy policy or wish to exercise your rights under the CCPA, please contact us:
The Sam Simon Foundation
Mobile Veterinary Clinic
10736 Jefferson Blvd. #371
Culver City, CA 90230
Email: info@ssfmobilclinic.org
Phone: 1-888-364-7729
Last Edited on 2024-9-14
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